GET REWARDED WHEN YOU CATER!
Now you can earn rewards in your personal loyalty account when you place a catering order for your group or organization!

HOW TO GET STARTED?
1. Sign up for loyalty by Downloading the Modern Market App
2. Register your preferred Credit card(s) to your Loyalty account 
3. Place a Catering Order using a registered credit card to automatically accrue points
4. Earn 10 point for every $1 spent and redeem them for the rewards you want. Up to a $10 reward for every $100 spent!

Loyalty Q&A
Rewards FAQ
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Customer Service

Frequently Asked Questions

Below are answers to our most frequently asked questions. If your question is not answered below, feel free to reach out to our catering customer service team directly.

 

 

How do I place an order?

Orders can be placed online, via email, or by calling our catering customer service line. Details are below.

Call: (866) 584-3944

Email: catering@modernmarket.com

Order Online: order.modernmarket.com

 

What are the hours of operation for the catering customer service line?

Our catering customer service line is open from 8:00am Mountain Standard Time to 10:00pm Mountain Standard Time, Monday through Sunday.

 

Do you deliver?

Yes! We deliver any order of $100 or more.

 

Is there a delivery minimum?

There is a $100 subtotal minimum for all delivery orders.

 

Is there a delivery fee?

Yes, starting at $25.00. Delivery fees may increase based off order amount.

 

How much notice is needed to place an order?

We ask for 24 hours notice, but do our best to accommodate any last minute orders. For orders over $600 additional notice would be appreciated. 

 

Is setup provided?

Yes, we can set up for you. If you prefer to do it yourself, that's ok too!

 

Are paper goods provided with my order?

All catering orders include utensils, napkins, plates, serving utensils, cups (where applicable), etc. with all orders.

 

Can you accommodate special dietary restrictions?

We can accommodate a wide variety of dietary restrictions - vegetarian, vegan, gluten-free, dairy-free, etc. - we have options available to suit any diet. Please reach out to our catering customer service team for more information.

 

What I'm looking for is not on the menu, does that mean it is not available through catering?

Not necessarily. We do our best to accommodate anything from our in restaurant menu through catering, with some restrictions. Please reach out to our catering customer service team for more information.

 

Is gratuity included?

We never charge an automatic gratuity and it is not required. However, our catering leads certainly appreciate any gratuity left for them.

 

What is the cancellation policy?

Modern Market reserves the right to charge your credit card or house account 50% of your order total if the order is cancelled with less than: 24 hours notice from pick-up or delivery for orders under $600, 48 hours notice from pick-up or delivery for orders over $600. If an order is cancelled the day of pick-up or delivery, Modern Market reserves the right to charge your credit card or house account 100% of the order total.